Service Policy

1.Warranty Period

Long service period:24 months from shipment date;

2.Pre-sales Service

1. We will communicate with customers to know about their requirements. 

2. Necessary samples and technical documents will be offered to customers.

3. We will guide customers to use our oxygen concentrator correctly and safely.

4. Our company also provides other services such as packing & designing as well as oxygen concentrator knowledge training.

3.After-Sale: 

We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered.

4.OEM/ODM: 

We can offer you better OEM and ODM services. We have our own R&D department with many experienced designers and engineers and many production lines , so we have the great capacity to offer you high quality oxygen concentrator according to your needs, ideas and samples.